Shipping Policy
Shipping Information
Shipping Methods
| Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 8-15 business days | FREE on orders over $49 / $5.99 under $49 |
| Expedited Shipping | 5-10 business days | $12.99 |
Delivery times are estimates and may vary based on your location and carrier conditions.
Processing Time
Orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping Regions
We currently ship to all 50 US states. We are working on expanding to international shipping soon.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can track your package at any time using this number.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at support@orbobi.com within 7 days of the expected delivery date. We will work with you to resolve the issue.